Fixing Errors After An MPC Firmware Upgrade (MPC X, MPC Live, MPC One & Akai Force)

By MPC-Tutor | Last modified: Jul 4, 2022 | 30 Comments

  • MPC Model: MPC X, MPC Live, MPC One, Akai Force
  • Difficulty: Beginner
  • Estimated Completion Time: 30 mins

If you’re experiencing some oddness with your MPC X, MPC Live, MPC Key 61, MPC One or Akai Force, such a error messages or unusual quirks and bugs, particularly after a firmware upgrade, try some or all of the following:

  1. Reboot Your MPC – Yep, the classic advice of ‘switch it on and switch it back on again’ can certainly fix all manner of MPC oddness. In the end it’s not going to hurt to perform a reboot, so the first course of action in the face of any issues is to simply switch off and boot up again.
  2. Check Social Media – if your MPC is exhibiting random bugs check your favourite social media hangouts to see if other users are experiencing the same problems. It’s possible that it could just be an actual bug in the firmware itself. so post up your issue on your favourite Facebook group or over at MPC-Forums.com and see if anyone is struggling with the same problem. If that’s the case then make sure you contact Akai support to report the issue.
  3. Remove any attached devices – if you’ve attached disks to your MPC, or have controllers or synths attached via USB or MIDI, try disconnecting them and rebooting, just to rule out any hardware conflicts.
  4. Perform a Reset – this is one trick that has worked for many people after a firmware upgrade. Go to MENU > PREFERENCES and hit the RESET PREFERENCES button at the bottom right of the screen. This will reset the MPC’s settings to the factory defaults. According to Akai this process should not ever delete any data on your disks, but that said, I always recommend you back up your work before doing any procedure like this, just in case there’s a problem (see below). Remember all custom preference settings will be lost when performing a reset so you’ll need to re-apply them afterwards.
  5. Contact Akai – if all else fails, contact Akai support for further assistance.

A Quick Word About Backing Up

Ideally you should always backup your work on a regular basis as your MPC disks could fail or get corrupted at any time, especially if you are already experiencing issues that require continual reboots or resets.  You can easily back up attached disks (including any installed SATA disks) by attaching your MPC to your computer via USB as your disks will then appear as removable drives in your computer.  I don’t recommend saving any work to the MPC’s 16GB internal drive as it’s not accessible via USB and hence isn’t easy to backup, but if you’ve already saved projects to this drive you can transfer them to an attached disk by loading them up into memory one project at a time and re-saving them to the new location – I  cover this technique in my ‘MPC Projects 101‘ tutorial.

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About The Author

MPC-Tutor

MPC-Tutor (Andy Avgousti) is a beat maker, musician, sound designer and a leading expert on the Akai MPC sampler, who since 2002 has been creating critically acclaimed MPC tutorial books including the groundbreaking 'Beat Making on the MPC' and MPC Bible series. He runs the MPC-Tutor.com network of sites, which includes MPC-Samples.com and the thriving MPC community at MPC-Forums.com, regularly helping tens of thousands of MPC users every month with MPC technical support and guidance.

 

30 Responses

  1. Dontae Watson

    Dec 30, 2020 12:01 pm

    Hello Andy I’ve been a MPC user since 1991. I’ve had horrible experiences with MPC software. I have an MPC X and Live. I like your platform here and I’m interested in knowing if there is a lane for support for users that don’t get support from inbrandmusic ?

    Reply
    • MPC-Tutor

      Dec 30, 2020 12:25 pm

      Hi, no sorry, I’m not able to provide any form of direct tech support for Akai’s products. My MPC Bible course is usually enough for most people to understand the MPC, but if you are having specific problems or unique technical issues then the options are to try getting a response from Akai or perhaps posting on as third party forum or group, such as https://www.mpc-forums.com (where I’ll often be hanging out and if I get the time I will try to help).

      Reply
  2. michael karhan

    Mar 8, 2021 6:24 am

    My audition isn’t working on my drum kits when I browse but instruments do work in audition set to auto and sync
    Drum kits nothing I have to load it to hear it
    No audition can’t figure it out

    Reply
  3. Djtraey

    Mar 21, 2021 4:21 pm

    I have a mpc 5000 upon load up screen it says “codec failed to write” is this a bad hardrive issue or something I can solve. Thanks for the help.

    Reply
  4. Steve

    Jul 19, 2021 5:11 pm

    Thanks so much for this post. My power button stopped working after the update and I didn’t make the mental connection. THIS FIXED the issue. Visions of contacting customer support, sending my unit back are no longer haunting me. lol.

    Reply
  5. Dj

    Oct 12, 2021 6:53 am

    My factory content mpc expansions are disappearing and reappearing i did a reset to the factory settings but its still doing the samething. it wasnt doing it until i updated tp 2.10.1

    Reply
  6. de_artwork

    Oct 24, 2021 7:57 am

    1st question after installing 2.10 should i delete the older version? 2nd question im experiencing many different issues. i cant push the letter r anymore to record. or shift and the letter r to record it doesnt work anymore? my keys o the keyboard dont work anymore which is weird? and ,maybe im just lost but what r the new features, and how do i use them?

    Reply
  7. Stefano

    Oct 27, 2021 6:44 pm

    Hi. After the last upgrade , Hype synth don’t works properly .i must re star Mpc many times . can’t open saved procjects . What i can do ?

    Reply
  8. Algo

    Nov 21, 2021 1:56 pm

    I can not factory reset because every time my mpc turns on it says it can not find splice folder and it immediately shuts down. I am unable to put it in controller mode or reset because I have been completely locked out of the system because of splice.

    Reply
  9. Anonymous

    Dec 21, 2021 2:20 pm

    My mc live says internal audio device not found then shuts off. i can not use the mpc live at all the screen does not work

    Reply
  10. io

    Jan 17, 2022 3:04 pm

    plsss help me . I updated badly and will not enter the menu at all The screen also disappears, What can I do to help me

    Reply
    • MPC-Tutor

      Jan 17, 2022 3:08 pm

      You need to contact Akai for advice regarding a (potentially) bricked MPC. Try to give them as much detail as possible, i.e. the exact steps you followed. They might have a way to re-install the firmware correctly, or perhaps it can be fixed under warranty.

      Reply
  11. Jeff Lehman

    Feb 27, 2022 3:10 am

    When I power up my Force, it starts the booting process, the pad lights cycle through some colors and then it stops with the “FORCE” splash screen, and will not do anything. I’ve tried disconnecting all external connections, with no luck.

    Reply
  12. AllStar88

    Mar 9, 2022 5:38 pm

    Hi!! I have a question.. (It’s an AKAI MPD related question though)

    Today I bought an AKAI MPD 26 Brand New and when I opened it up it only displays the message: “UPGRADE No Firmware” and I cannot navigate to other settings.. How do I Fix this? I read in some websites that it’s risky to install or update a firmware on your own.. Thank you!

    Reply
  13. Steve

    Apr 7, 2022 9:24 pm

    My MPC X is freeezing in standalone and controller modes. I have the latest firmware and it happens even on empty projects when I am recording and play back…happens enough where it’s hard to work – I have reset presets as well
    Help!

    Reply
  14. darren

    Jun 30, 2022 5:43 pm

    mpc x after update is only showing odd numbers on track and sequence. Any idea how to fix this?

    Reply
  15. Jay

    Jul 7, 2022 11:05 pm

    Hello. Is anyone experiencing issues with usb to midi not showing up on the midi port while trying to use a midi program? Before the update it showed my Fantom6 and my prohet rev 2 by name now it just shows mpc A-D meaning connections with the old 5 pin midi cables not through usb

    Reply
  16. James

    Jul 11, 2022 10:39 am

    Furmware update 2.11.2

    Anyone getting a pop up that says error saving sample. When attempting to save a sample?

    Reply
  17. John

    Jul 13, 2022 1:37 am

    MacOS Monterey Version 12.4
    ProTools Version 2021.12.0
    MPK261
    Out of nowhere I got a

    AAE error was encountered.
    AAE error 7065 was encountered.

    Using MPC Esseetials and Eighty eight 2 instrument plugins.

    Anyone else getting this. I just used it last week and I have done zero updates

    Reply
    • MPC-Tutor

      Jul 13, 2022 11:32 pm

      Don’t know about your issue, but MPC Essentials is long discontinued and unlikely doesn’t support Monterey, better to move over to MPC Beats which is far superior, many many more features.

      Reply
  18. Christophe

    Jul 13, 2022 7:45 am

    Hi Jay I am experiencing the same issue with usb connectivity. Just proceed with the reset preference by by passing options to New wifi plug ins and former usb clavier will reapear first. Hope this will the same for you.

    Reply
  19. Bjorn

    Jul 13, 2022 4:46 pm

    Hating this update, splice does not work, installing internal ssd imposdible, ( not shown in mpcx or pc computer. Memory is full so cant work on it, or.a
    Solution nowhere to be found! . Everything was working fine before this update. Trash , hate it.
    Maybe i am Lucky to get it to work like it should….one dat…who knows when. Til then like the l ast 3 weeks no music making tot me. Thanks you zo much for this Great improvement akai !

    Reply

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